Education Call Staff (part-time, temporary contract)

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Education Call Staff (part-time, temporary contract)
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Education Call Staff (part-time, temporary contract)


Who we are: 

Real Nation specialises in behavioural change across a diverse range of industries, applying psychological  and learning constructs to effect change and choice across education, health, environment, consumer  and trade sectors. We run a variety of programmes in primary, secondary and third-level institutions  with public and private sector clients. 

What we’re looking for: 

Real Nation are seeking temporary call staff to support schools through a number of education  campaigns with an immediate start. We are offering a 5-week contract on a part time basis. Normal  working hours are Monday to Friday and 9am-3pm (for primary school projects) or 9am-4pm (for  secondary school projects).  

The role is ideal for parents, students and for individuals already in employment who are looking to  increase their hours. A competitive hourly rate is offered and full training will be provided to successful  candidates. 

The role involves: 

• Working closely with Project Managers to help with various education projects • Contacting schools to encourage registration and participation in educational programmes • Responding to queries from participating schools 

The caller's role will include but is not limited to: 

• Representing our clients in a professional manner 

• Delivering campaign details in a clear, informative and friendly manner 

• Competently dealing with a high volume of outbound and incoming calls 

• Accurate recording and logging of information and feedback from calls on an internal database Key requirements for this role: 

• Excellent phone manner 

• Fluent spoken and written English 

• Internal data entry and database management experience (desirable) 

• Strong administration skills and attention to detail 

• A flexible and adaptable approach to work 

If this role sounds right for you, please submit your application and cover letter via email to