Complaints

 

 

It is vitally important that you feel and are safe while studying at university. For this reason, there are a number of health and safety procedures in place which cover everything from allergen information to dignity and respect. All regulations are available here

 

 

Bullying & Harrassment

Your right to safety is a human right. If you are being bullied or harassed, the university has a formal procedure in place to bring each case of bullying and/or harrassment to an end. This can be a very difficult situation to find yourself in, and if you need advice on what to do you can speak to one of your Student Advisors. If the situation is causing you stress or any other emotional concern, you can speak to a Student Counsellor. 

 

You can read about your rights, the complaints procedure, and access the form below. The procedure essentially outlines that the first stage is to try to resolve the issue informally with the student/lecturer in question in order to come to the quickest resolution. Failing a positive outcome from this, you can lodge a formal complaint with your Head of School.

 

The Student Dignity & Respect Policy

Investigation (Complaint) Procedures 

Student Complaint Form (last form on the page)

 

 

Facilities

The University has a number of Health & Safety procedures in place. If you notice anything of concern, you should report it to estates.helpdesk@dit.ie 

You can also mention it to your Class Rep, who can address it at the local class rep meeting, which take place at least twice per semester. The College Officer will raise these concerns with the University through the Students Union.